Electronic Services Specialist

JOB DESCRIPTION:

Assist in all areas of the electronic services department.

RESPONSIBILITIES:

• Complete daily time-sensitive tasks:

  • Perform daily processing of received ACH stop payments

  • Perform daily Remote Services tasks, such as mobile deposit review

  • Perform daily payroll postings

  • Monitor and process various debit and credit card reports

  • Process instant issue cards

  • Process pull/card request for debit cards

  • Create new credit cards, report denied credit cards, and process balance transfers

  • Process credit card adjustments as needed

  • Credit card and cash advance GL balancing

  • Payroll GL balancing

  • Process ACH Indirect Loan Fundings

  • Assist the Call Center and branches with all areas of Electronic Services, including Digital Banking, via phone calls and emails throughout the day

• Assist the Vice President of Electronic Services.

• Act as a backup for Online Account Opening.

• Perform other duties as assigned.

SKILLS AND/OR QUALIFICATIONS:

•  High school diploma, Associates degree in Business related field preferred. Work experience will be considered in place of formal education.

• An upbeat, motivated, can-do attitude

• Sound communication skills

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• Must be flexible

• Must be detail oriented

• Must be organized

• Must be willing to learn

• Work independently with minimal supervision

• Knowledge of general PC applications

• Overall understanding of PC hardware and software

• Spanish Speaking is a plus.

PHYSICAL REQUIREMENTS:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Must be able to sit, stand, walk, talk, see and hear for extended periods of time.

• The employee is frequently required to use hands to finger, handle, or feel objects, tools or controls.

• The ability to reach, move, lift or carry objects up to 10 lbs.

• Local travel is occasionally required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

EMPLOYMENT CATEGORY: 

• Full Time 

First South Financial Credit Union is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, creed, religion, sex, national origin, age, veteran status, disability, or any other protected class.

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