Please remember that First South will never call you from our main number, 901.380.7400, and ask you to provide your full Social Security Number, full credit or debit card account number, the code on the back of the card, the expiration date or other pieces of sensitive information, such as any codes or temporary passwords used to reset access to online or mobile banking. We take the safety and security of your personal information very seriously and have many procedures and safeguards in place to keep your information safe and secure. 

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Contact Us

By Phone: 901.380.7400

By email:

You can also message us via the message center in online or mobile banking.

Our Service Center is open from 7 am to 6 pm Central Time, Monday - Friday.

To report a lost or stolen First South Financial Visa debit or credit card, please visit our important phone numbers page for the appropriate phone numbers to call and additional helpful information.

If you have a question or comment, please use this secure contact us form or the message center inside online or mobile banking. We will respond to you within 1 to 2 business days.

If you'd like to request a sponsorship or a donation, please visit our sponsorships and donations page.

Please note: Due to privacy regulations and security protocols, we cannot provide assistance with issues related to your account, online banking or mobile banking via our social media sites (i.e. Meta/Facebook, Meta/Facebook Messenger, Instagram, Twitter, or LinkedIn.) 

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