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Important Phone Numbers

Call First South Financial

To reach our sales and service center, please call 901.380.7400 or 800.872.3728 from 7 a.m. to 6 p.m. Monday through Friday, Central Time.


If you suspect you might be a victim of identity theft, contact First South Financial immediately at 901.380.7400 or 800.872.3728 or visit your nearest banking center.

Also, you should call one of the three major credit bureaus immediately to place a fraud alert on your credit file.

You should also monitor your credit to see if there has been any unauthorized activity by ordering a credit report and scan it for foreign use.

Lost or Stolen Debit and Credit Cards

To report a lost or stolen First South Financial Visa debit card , please call 1.888.918.7809 AND notify First South Financial at 901.380.7400 or 800.872.3728 so we may stop non-authorized usage. You may also stop by any First South Financial banking center. To report a lost or stolen Visa Platinum Credit Card, please call 1.800.449.7728 and please call 901.380.7400 or 800.872.3728. For customer service for your Visa Platinum card, please call 1.866.820.6318.

Stolen Checks

If you think your checks have been stolen or have not received checks that were ordered at least 14 business days ago please go to one of our First South Financial banking centers immediately or call us at 901.380.7400 or 800.872.3728. Please try to have the starting number of the checks you suspect were stolen or misplaced. Also, you may be asked to file a police report if you haven't already.

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