Important Phone Numbers
Call First South Financial
Also, you should call one of the three major credit bureaus immediately to place a fraud alert on your credit file.
You should also monitor your credit to see if there has been any unauthorized activity by ordering a credit report and scan it for foreign use.
Lost or Stolen Debit and Credit Cards
To report a lost or stolen First South Financial Visa debit card , please call 1.888.918.7809 AND notify First South Financial at 901.380.7400 or 800.872.3728 so we may stop non-authorized usage. You may also stop by any First South Financial banking center. To report a lost or stolen Visa Platinum Credit Card, please call 1.800.449.7728 and please call 901.380.7400 or 800.872.3728. For customer service for your Visa Platinum card, please call 1.866.820.6318.
If you think your checks have been stolen or have not received checks that were ordered at least 14 business days ago please go to one of our First South Financial banking centers immediately or call us at 901.380.7400 or 800.872.3728. Please try to have the starting number of the checks you suspect were stolen or misplaced. Also, you may be asked to file a police report if you haven't already.Go to main navigation