Welcome to First South Credit Union

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Online Banking

CLICK HERE TO LOG INTO ONLINE BANKING

CHECK OUT OUR NEW EALERTS!

If you used TurboTax for the Web to file your 2006 or earlier return and need to access any of those returns,
please click here

We are offering these links only as a courtesy to our members. Please use the customer support information provided by Intuit and Turbo Tax if you have questions or concerns regarding any tax returns filed using Turbo Tax for the Web.

Better Online Banking From First South

Take advantage of this simple and secure approach to managing your finances. Plus, there is no additional software required — just point and click! Online account access is available at no cost for members! Just click here to sign up for online banking now!

Logging on for the first time:
If you have never logged onto online banking before, all you will need is your member number and the last four digits of the Primary Member's Social Security Number. That's it! Once you have logged on, you will be prompted to change your password.

Changes to the login process for online banking
On February 6, 2008, we updated the login process for online banking to provide enhanced security. This new process is called Multifactor Authentication or MFA.

Please click here to access the Frequently Asked Questions regarding MFA.

E-Alerts - keep up with your account

First South offers E-Alerts! This FREE SERVICE is accessed through online banking and is very simple and easy to set up!

You can select several types of alerts such as:

Daily Balance Alerts
Low Balance Alerts
Check Clearing Alerts
Overdraft or NSF Alerts
Loan Payments Due Alerts
Available Line of Credit Alerts
Special Offers and Promotions
And much more!

Check Out the Great Benefits of E-Statements!

Go green! Get your statement faster!

The biggest benefits to our e-statements are:

Our streamlined format is much easier to read
The ability to download a CSV format of your monthly data
A built in reconciliation feature — just click the word "reconcile" and an easy to use form pops up so you can reconcile your account in just a minute or two!
Get your statement much faster than waiting for it in the mail
It's eco-friendly - no paper involved!
Since you log into online banking to get your e-statement, it's more secure than a paper statement

Across the top of your e-statement page will appear some tabs that will allow you fast access to the latest edition of our newsletter, our latest promotions and other important information. So if you haven't signed up for e-statements already — now is the time!

To sign up for e-statements, you must first sign into online banking. Just click here to go to the sign-in page. To read the e-statements disclosure, please click here.

Online Billpay

Need a little extra incentive to try Billpay? It's only $5.95 per month for an unlimited number of bill payments. With our bill pay service you can:

Pay your bills electronically
View your payment histories

And Billpay is now FREE* to qualified members! To find out how you can get Billpay for FREE*, call us at 901.380.7400, visit any branch or e-mail us.

*Certain restrictions apply. See First South for details.

Online Credit Card Statement

Access your First South credit card statements online! Just click here!

Important Information About Phishing

Phishing is a scam that effects consumers everyday. The scam works like this: you receive an e-mail warning you that your account information or other personal information has been compromised and asks you to click on a link in the e-mail and provide sensitive information. You are directed to a site that looks relatively legitimate, but it is not the site of the financial institution that holds your accounts. And once you've entered and submitted the information requested, the trap has been sprung. Here are some helpful tips to ensure you don't fall victim to a phishing scam:

Never respond to e-mails that request personal financial information. Phishers often include false but sensational messages, such as "URGENT — your account details may have been stolen" in order to get an immediate reaction. First South will not ask you for passwords or account details via e-mail. Even if you think the e-mail may be legitimate, DO NOT RESPOND — contact First South by phone or by e-mail. It is wise to be wary of files attached to e-mails, even if the e-mail appears to be from a trusted source.
Visit First South's Web site by typing the URL into the address bar. Phishers often use links within e-mails to direct a victim to a spoofed site that will have a similar address as the legitimate site. For example, the real site for a company may be abccompany.com, but the phishers may use the address abcompany.com or abccompanyonline.com for the spoofed site. Both the address and the fake site may look genuine, so always exercise caution in visiting links in e-mails. If you suspect an e-mail from First South is false, DO NOT FOLLOW any of the links embedded within it.
Look for the indicators that a Web site is secure before entering personal information. Legitimate sites that require you to enter personal information, such as your account details, will use encryption to protect your information. Here's how you can tell if the site is secure:

Check the first part of the address – a secure site's URL should start with "https://".
The "s" stands for security.
Look for the lock icon – a secure site will display a lock icon in the "closed" or locked position in the lower right side of the browser window.

Always report suspicious activity – If you receive an e-mail you suspect isn't genuine, forward to the company that supposedly sent it for verification.

If you think your First South accounts have been phished, please contact us immediately.